28 October 2026
Success Stories
Pan IndiaFor cinema visitors, the movie experience begins well before the opening credits. From arriving at the multiplex to exploring available services, every interaction contributes to their overall experience.
At PVR Cinemas for pan India, Firstouch Solutions’ self-service kiosk deployment brings touchscreen technology into the cinema lobby, creating a modern digital touchpoint for visitors. Designed for public-facing environments, the kiosk combines a freestanding form factor with an interactive display to support a more convenient and engaging visitor experience.
A cinema visit involves more than watching a film. Visitors expect convenient services, easy interactions and an environment that makes their journey straightforward.
In busy multiplexes, service counters can experience high demand during peak showtimes. Creating additional digital touchpoints can help make self-service more accessible while complementing the existing customer service experience.
For PVR Cinemas, the opportunity lies in bringing interactive technology into the visitor journey, making the cinema environment more digitally enabled and customer-friendly.
Location – At PVR Cinemas Pan India
Firstouch Solutions provided a freestanding self-service touchscreen kiosk for deployment within the PVR Cinemas environment.
The kiosk features a large interactive display housed in a dedicated enclosure, creating a prominent digital touchpoint in the cinema lobby. Its freestanding design allows it to be positioned within customer-facing spaces without relying on a traditional service counter.
By bringing touchscreen technology directly into the visitor environment, the solution supports a more interactive approach to customer engagement and self-service.
The deployment reflects Firstouch’s focus on delivering commercial-grade digital solutions designed around the practical needs of businesses and the people they serve.
The Firstouch self-service kiosk adds an interactive digital touchpoint to the PVR Cinemas environment, supporting a more modern and convenient visitor experience.
A more accessible digital experience
Visitors have a dedicated touchscreen interface within the cinema lobby, bringing digital interaction closer to where it is needed.
A modern cinema environment
The kiosk complements the multiplex’s digital infrastructure and customer-facing displays, contributing to a consistent, technology-enabled experience.
Designed for public spaces
Its freestanding format makes it suitable for cinema lobbies and other customer-facing environments where visibility and accessibility are important.
A foundation for self-service
The deployment demonstrates how interactive kiosk technology can support evolving customer expectations and help businesses introduce more convenient digital service experiences.
PVR Cinemas is a leading name in India’s cinema exhibition industry, providing moviegoers with theatrical entertainment experiences across its multiplex network.
In an industry where the visitor experience extends beyond the screen, digital touchpoints offer an opportunity to make customer interactions more convenient and engaging.
Firstouch Solutions Pvt. Ltd. provides interactive kiosk and digital signage solutions for businesses across industries. From self-service kiosks to bespoke digital displays, Firstouch helps organisations bring technology into customer-facing environments through solutions designed around their operational and engagement needs.
Make every customer interaction simpler.
Explore Firstouch’s self-service kiosk solutions to discover how interactive technology can support your business.
BACK TO NEWS
we are always happy to help in ways that we can.
