3 April 2024
Success Stories
Greater NoidaIndia’s No. 1 Power Products company, Honda India Power Products Limited (HIPP), is a subsidiary of Honda Motor Co. Japan and was incorporated on 19th Sept 1985.
A leading provider of power equipment, HIPP is dedicated to offering its customers a superior experience in the power products industry. It manufactures and markets a range of Portable Generators, Water Pumps, Tillers, and General Purpose Engines at its state-of-the-art manufacturing facility in Greater Noida.
The Honda Power India dealership in Greater Noida sought to enhance both customer experience and staff efficiency within their showroom. Traditional methods, including brochures and product manuals, were found to impede staff’s ability to address customer inquiries effectively and showcase the complete range of products.
Honda Power India partnered with Firstouch to implement a suite of interactive solutions, transforming the dealership experience for both staff and customers.
Digital interaction: This user-friendly kiosk offered a win-win scenario. Customers could independently navigate the showroom and access detailed product information, freeing up staff for more personalized interactions. Staff, in turn, could leverage the kiosk for quick access to product specifications
Location – Honda India Power, Greater Noida
An engaging digital display transformed product presentations. Staff could showcase features, compare models side-by-side, and demonstrate functionalities in an interactive way. This not only deepened customer understanding but also turned staff into facilitators of discovery. By actively engaging with the display, staff gained a deeper grasp of product details
This case study demonstrates how Firstouch’s interactive solutions not only benefit customers, but also empower staff at Honda Power India. By implementing these solutions, the dealership achieved:
By embracing digital interaction tools, Honda Power India created a more efficient and effective work environment for staff, ultimately leading to a smoother and more successful customer experience.
Features
Display – 4K UHD Display
Brightness – 450 Nits Screen
Touch Panel – 20 points IR Touch
OS – Android media player with OPS software
Storage – 4GB Ram with 32GB Storage
Display – 4K UHD Display
Brightness – 300 Nits Screen
Touch Panel – PCAP Touch
OS – Android media player with In- Built CMS Software
Storage – 4GB Ram with 32GB Storage
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