Blog
Read what's happening in FirstouchKiosk | Keep update yourself about best digital signage solution & technology. Learn how digital signage / digital kiosk / digital notice board and digital standees can help in your business growth.
Read what's happening in FirstouchKiosk | Keep update yourself about best digital signage solution & technology. Learn how digital signage / digital kiosk / digital notice board and digital standees can help in your business growth.
Touch Screen Kiosk | 
16th Nov 2022
Self Service Kiosk is a interactive touch screen panel system that provide service & information through multimedia to the user based on their inputs.
Digital evolution rapidly changes user thought towards technology peoples are now looking for easy solutions for their requirements, self-service kiosk in various business industries certainly improvise user experience. As we know India is the 2nd largest population country in the world managing massive crowds at various places whether it is for registration, shopping, ordering food, booking tickets, making enquiries is really a big challenge for counter authorities as well as users also. People are facing unpleasant waiting experiences in a long queue.
Most of the business owners struggle to provide the customers with proper service in an efficient and cost effective manner because of the huge demand many business houses are now deploying digital signage technologies to compete in this market. Self service kiosks serve the purpose well to cut off mediatory and provide direct interaction with company products & services.
These are some basic categories of self service kiosk which provide interactive interface to engage customers
Self Ordering kiosk is a fully integrated point of sales system which is mainly used in hospitality industries like QSRS hotels, restaurants. Self-service kiosk restaurants offer a opportunity to customer to explore more about food menu offers and customize their requirements by itself before purchase
Ideal for big campuses like malls, manufacturing units, museums, public terminals such as railway stations, airport hotel premises, hospitals, educational institutes etc wayfinding kiosk helps visitors to navigate and find destination path smoothly without facing difficulty.
Ticketing self service kiosk comprises of software module like token generation QR code and Thermal Printer used to purchase and print different type of tickets, receipt, Such type of kiosk are commonly used at metro stations, airports, railway stations, amusement park, movie theater, theme parks, parking zone areas, banking premises, hospitals, adventures park and museums.
Self payment kiosk reduces effort and time by introducing smart transactions by single swipe and eliminating person to person interaction without risk of mistakes. Self service payment kiosk is reliable and cost effective method for doing payments generally helpful at billing counters
Information kiosk is helpful to provide information about route map, status updates, important notices which is ideal for metros, data centers, public terminals etc
It depends on business verticals where it is utilized, ease of use and customer convenience is always preferred in the retail and hospitality industry
Easy and Smooth Interaction
Self service kiosk ensuring user interaction more easy to use by simple taps on screen whatever their requirement its done quite easily
Fast and Reliable
Handling long queue in a traditional customer handling approach is time taking with human error possibilities but self service existence reduce human errors in fast efficient way
Reduce Staff Cost
Introducing self service kiosk for managing customers making a huge impact on business expenses like inducing employees for catering service. Automation features in self service kiosk reduce company budgets.
Accurate and Transparent
Self service kiosk has great ability to perform multiple tasks with minimal error and transparent in nature. Users can easily see their actions.
Contactless interaction
Due to contactless interactions self service kiosks are safe to use and help people to uncertain timing constraint
Personalized Experience
Adaptability and customization features empowering Self service kiosk in the next level it can be easily adopted according to customer requirement
Boost Business Revenue
Self service kiosks are not only very effective in the operational process also their intelligence gives user intent and approach toward shopping which helps to define sale strategies which ultimately stimulate revenue.
Data Security and Track Reports
Self service kiosk software intelligence track the customer interactions and their intent towards their actions & purchase help to define more features. Reports can seen from anywhere within minutes in a smart secure way
Self service kiosk are trending nowadays in retail industries like big retail stores, shopping malls, and QSR’S. It helps customers purchase and order by itself.
Touch screen kiosk have never been a different concept from hospitality. Many operational tasks such as self check-in check-out ,wayfinding to navigate and to explore information about product and services people are using self service kiosk for that.
As technology emerges now traditional banking transitions like withdraw & deposit money, submitting applications, updating and using many banking services by itself without interacting with people are replaced by self service kiosk systems that make the whole system fast and secure without wasting much time in a long queue
Self service kiosk in hospitals makes things easier for patients as well as hospital as well, visitors can book appointment, registration, patient status, filling online form for insurance, outstanding payments, print out receipt and many more things
These are some touch points for using self service kiosk mostly preferred by most of the business houses presently
BACK TO BLOG
we are always happy to help in ways that we can.
