Narinder Mohan Hospital & Heart Centre Ghaziabad Modernises with Digital Signage

Narinder Mohan Hospital & Heart Centre is a 300-bed multi-specialty hospital located in Ghaziabad, Uttar Pradesh. It has served the community of Ghaziabad for several decades, earning a reputation for its high-quality medical care and compassionate approach. To continue its commitment to patient care, NMHHC embarked on a digital transformation journey by incorporating state-of-the-art Firstouch digital signage solutions

Challenge

Information Dissemination

The hospital faced challenges in efficiently disseminating important information, such as wayfinding, appointment schedules, health tips, and announcements, to patients, visitors, and staff members.

Patient Engagement

Ensuring patients were well-informed about their health conditions, treatment plans, and hospital services was critical for fostering engagement and trust.

Operational Efficiency

Traditional methods of communication, such as paper notices and verbal instructions, lead to potential confusion and inefficiencies countered by implementing an interactive panel for better collaboration.

Objective

• Patient information, such as wait times, doctor’s schedules, and test results
• Hospital announcements, such as events, promotions, and safety tips
• Educational content, such as videos about health conditions and treatments
• Advertising for the hospital’s services

Location – Narinder Mohan Hospital & Heart Centre Ghaziabad

Benefits experienced since implementing the digital signage

1. Enhanced Patient Experience: Patients appreciated the real-time access to their appointment details, health tips, and informative videos, enhancing their overall experience.
2. Improved Communication: Hospital staff effectively communicated important information, reducing confusion and enhancing patient-staff interactions.
3. Time and Cost Savings: The transition to digital signage reduced the need for printing and distributing paper materials, resulting in cost savings and environmental benefits.
4. Emergency Preparedness: The hospital’s ability to instantly display emergency alerts improved safety and preparedness measures.
5. Data-Driven Insights: The CMS provided data on content engagement, enabling the hospital to refine its communication strategies.

Conclusion

Overall, the digital signage system has been a valuable asset for Narinder Mohan Hospital & Heart Centre. The system has improved patient communication, enhanced wayfinding, and promoted the hospital’s services. As a result, the hospital has experienced a number of benefits, including improved patient satisfaction, increased efficiency, and increased revenue

Product Specifications

65 inches Commercial Display

Features

4K FHD Display

16X7 Usage

Brightness – 400 Nits Screen

OS – Android media player with Signage software

43 inches Non Touch Digital Standee

Features

Brightness – 400 Nits

Display – Full HD

Screen Protection – Toughened Glass

OS – Android media player with Signage software

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