Self Service Kiosk Enhances Devotee Experience at Statue of Equality

The Statue of Equality is a majestic monument located in Hyderabad, India, built in honor of Sri Ramanujacharya , a great 11th-century philosopher and social reformer. Standing tall at 216 feet, it symbolizes equality, unity, and compassion . The site welcomes thousands of visitors daily, offering spiritual services like darshan, pujas, and donations.

As part of its vision to blend tradition with modernity, the Statue of Equality embraced digital transformation — and that’s where Firstouch Solutions came in.

Firstouch deployed user-friendly self service kiosks across the premises to help visitors book services and make contributions quickly and conveniently. This initiative marked a proud milestone for Firstouch, showcasing how technology can enhance spiritual experiences.

The Challenge

Before the self service kiosks were installed:

• Long lines made visits stressful.
• Manual booking systems caused delays and errors.
• Visitors from different regions faced language barriers.
• Staff struggled to manage large crowds efficiently.

There was a clear need for a smart, scalable solution that could serve everyone — fast, fairly, and with care.

Solution Given

We introduced our Self Service Kiosk system , designed to be:

• Easy to use – Simple touch-screen interface
• Multilingual – Available in English, Hindi, Telugu, and more
• Fast & Secure – Instant payments and confirmations
• Smart & Scalable – Real-time data for smooth operations

Our self service kiosks now allow devotees to:

• Book darshan or pujas in seconds
• Make donations safely
• Get instant receipts and updates

All without waiting in line

Results

Since installation, the self service kiosks have made a big impact:

• Services had good, successful transactions in the first month
• Significant increase in digital donations
• Positive feedback from visitors and staff alike
• A smoother, faster, and more peaceful experience for every devotee

“The kiosks have changed how we connect with the temple. It feels modern, yet deeply respectful.”
— Visitor Feedback

Why This Matters

This collaboration proves that technology doesn’t replace tradition — it enhances it . With Firstouch, the Statue of Equality continues to lead the way in making spirituality accessible, inclusive, and meaningful for everyone.

Want to Bring This Experience to Your Space?

Let Firstouch help you create smarter, smoother interactions for your visitors too. Fix A Demo Today

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